Feedback

We welcome feedback and complaints. Your voice helps us improve and will never affect the supports you receive.

How it works

1

Tell us what happened

Share the issue, when it happened, and who was involved.

2

We acknowledge it

We will acknowledge within 2 business days and keep you updated.

3

We respond with outcomes

We aim to resolve complaints within 20 business days.

Share Your Feedback

External Escalation

If you are not satisfied with our response, you can contact the NDIS Quality and Safeguards Commission: